Feature

Logging Bugs just got easier!

You can now send emails to report issues. Compose an email with the bug’s summary and necessary details, which will be reflected on the tracker automatically. Here are some simple guidelines for reporting bugs via email.

Log Bugs via Email

Step 1:

You will be able to access the email ID by clicking on the icon next to “Add Issue”. You can either add issues to a specific Sprint or to the latest sprint. The icon to copy the email will be on the Issues page and also under the Sprints page. On clicking, the email ID would be copied to the clipboard.

Step 2:

Compose a new mail by adding the copied email ID under the recipient’s field. The subject of the Email would be added as the Bug Summary in the Issue tracker. You can also assign the issue to another user by adding their IDs by CC and BCC.

Step 3:

Under the content of the Email, you could describe more about the bug. Try adding steps to reproduce if any with inline images and gifs that would be added in the tracker.

Step 4:

You can also upload attachments as required in the form of images, pdf, .docx and/or .txt before sending out the mail.

Step 5:

Once all the necessary details are added, on sending the email, it would successfully create an issue and a confirmation mail from the team is also shared with you.

Try it Now!

Here is a sample issue we have created for you with all the fields added. Copy the Email ID from any project you have created and send out the mail with these contents to know how this would work. Feel free to reach us if you have any questions over the intercom.

FROMameliannoah@gmail.com
TOreport+project+232@bugasura.io (Add email ID for the project you wish to add the issue to)
CCsophialucaas@gmail.com, james61@gmail.com
BCColivia.william56@gmail.com 
SUBJECTUnable to login
CONTENTWhenever I try to login to the platform, there seems to be a lag and then the screen freezes. Please fix this as priority



ATTACHMENTSReadme.pdf, then_read_this.docx
2 Min Reading
Bug Tracker Platform, Features

Helping you get started!

Demo Projects with real-time issues have been added to assist you to understand how easy it is to create issues and track them to completion using our product.

We’ve also created a public project that you can access at any time on the platform to report issues, raise concerns, and receive updates on issues you’ve created, resulting in open and transparent communication between you and us.

1 Min Reading
Bug Tracker Platform, Features

Log Bugs via Email

You can now add bugs into your report by sending out a mail to unique IDs that we have for all Sprints. Reporting bugs is now made much simpler and easier with this. You will be able to add a summary, descriptions and attachments via email which would be reflected in our tracker. Please click on the link to learn more about how you could do this.

1 Min Reading
Bug Tracker Platform, Improvements

Advanced Filters

With the help of advanced filters, you will now be able to filter the issues based on Created Date, Issue ID, Network and other fields.

Here are few things you could do

  • Filter out issues based on conditions provided.
  • Pin-point to issues with the help of search queries.
  • Filter based on Private or Public issues.
1 Min Reading
Bug Tracker Platform, Features

User Profile

You can now edit your profile picture, name and change passwords using the User Profile.

Here are few things you could do

  • User profile can be accessed by clicking on your name and ID on the right top corner.
  • Choose an avatar or your favorite image as your profile picture.
  • Set a new password.
  • Edit your first and last name.
  • Find details about the plan you are in.
  • Insights on number of projects and teams you are part of.
1 Min Reading
Bug Tracker Platform, Improvements

Refinements

We have also made a few major improvements to the platform 

Here is the list of things you could do

  • Help banners have been added to provide you with more information about how a certain feature is useful to you.
  • Check on more than one filter and fetch the results, in turn reducing the number of clicks.
  • Filter out issues based on New, In progress and Closed status by clicking on the Status Label Counts on Issues List page.
  • The Try Now banners on the left nav will now open as a pop-up rather than navigating to a new page, allowing you to make changes in the pop-up, close it, and return to the previous page to continue.
  • Deallocate/Unassign the member to whom issue is assigned on the detailed issue pop-up instead of opening the assignee issue list.
  • View the team members list on issues page.
1 Min Reading
Bug Tracker Platform, Improvements

We are now 6x faster!

The performance has drastically improved. Initially, issues including chaining of critical requests, long main thread tasks, and page load time impacted the overall performance of the product, however, all of these issues have now been resolved and the GTMetrix Grade has been raised from F to C (haha! Not that much but hang in there we are working on it 😛).

Some cool changes are

  • Page Load time dropped from 27.6 to 3.2 seconds🔽.
  • Images on the issue list page have been compressed to load them faster.
  • Largest Content Element count dropped from 14.3 to 1.3 seconds🔽.
1 Min Reading
Bug Tracker Platform, Features

Fully Revamped Issue List Page Design

With the new release, we have a simpler view of the Issues List. This will be helpful as you can focus more on Sorting, Assigning, Syncing Issues to Jira and much more.

Want to know what’s new in the Issues List

  • View all issues on the Issues List Page without navigating through the sprint view on exceeding 200 issues.
  • While creating a new issue, you will have the option of making it private or public.
  • Experience change in Profile Details.
  • You will now be able to view the created date with the creator’s name and the latest updated time.
  • Distinguish between issues that have been read and unread.
  • Delete multiple Issues in one go.
  • Filter with 2 new options namely the Created Date and Issue ID.
  • The order of the Assignee filter is now re-arranged making it simple for you to filter by your name.
  • Instead of viewing only the first two tags for an issue, now you can view all the issue tags added.
1 Min Reading
Bug Tracker Platform, Features

Projects Accessible to Everybody

We have now released an option to create a Public Project. This will be helpful if:

  1. Software is being publicly built which requires public feedback.
  2. Projects that need to invite their users to provide feedback/raise bugs.

With Public Projects you can now have the following options:

  • Create new public projects.
  • Can convert existing private projects to public.
  • Get a public URL from the project card on hover and share it with a guest user.
  • Admins can set the issues to private/public within public projects.
  • We will now have a simplified URL, to make public projects available and shareable.
  • Guest users can view issues, add issues and add comments using the shared Public URL.
  • Guest users will also be able to view Report Coverage, Dashboard, and Sprint List.
  • The Project Setting can be changed at any point from the settings.
  • Private Comments can also be added under Public Projects by the Owner and Team Members.
  • Guest users need to Sign Up to the platform to be able to comment and add Issues to the Public Projects.
1 Min Reading
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